Frequently Asked Questions

What is your refund policy?

We offer refunds on all items returned within 14 days of delivery. Items must be returned in their original condition and packaging. Please note that since we only accept cash on delivery, refunds will be processed as store credit.

How long does delivery take?

Our standard delivery time is 3-7 business days for domestic orders. Please allow extra time for public holidays and peak periods.

Do you offer international shipping?

Currently, we only ship within our country. Please subscribe to our newsletter for updates on future shipping expansions.

What payment methods do you accept?

We accept payments exclusively through Cash on Delivery (COD) to ensure secure and straightforward transactions for our customers.

What should I do if I receive a defective or incorrect item?

If you receive a defective or incorrect item, please contact us within 48 hours of delivery so we can make it right. We are committed to ensuring the highest quality and customer satisfaction.

Can I track my order?

Once your order is shipped, we will provide you with a tracking number. Please note that tracking might not be available for some orders. If you have any questions about your order's status, please contact our customer service team.